How to download a paid product?
Sign into sonduckfilm.com with your account. Click on “My account” at the top of our website. Click
I can’t download the product I just bought from your website.
No worries, email us at motionduckhelp@gmail.com We will send you an alternative offsite download link to get
How to Uninstall/Update a Pack
For MotionDuck Subscription Users https://youtu.be/Fv4zHu1tdXo For MotionDuck Individual Packs https://youtu.be/czAab0Thi4I
How To Uninstall/Reinstall/Update MotionDuck
How To Reinstall MotionDuck https://youtu.be/p24yBPXMQew How To Update MotionDuck https://youtu.be/YwLNo7U7z-U How to Uninstall AtomX or
How To Install MotionDuck (Two Installation Methods)
Primary Installation Method: https://youtu.be/9zKyzvsJpN0 Manually Install MotionDuck (Alternative Install Method) https://youtu.be/rMPrYIPV4uQ
NO CEP Folder (MAC USERS)
Please install MotionDuck with ZXP Installer. Download ZXP Installer here: https://aescripts.com/learn/zxp-installer/ Install ZXP Installer and open it.
“Long Path or “Wrong Object | Can’t Drag and Drop the .motduck file
The reason you are receiving this error is because the main download folder you received from us
My Activation Code is Not Working
Should you encounter issues with your activation code or email upon attempting to sign in after
Subscription Users: MotionDuck TimeOut – Cannot Connect
If your subscription is active and you are unable to use MotionDuck due to timeout or "subscription
Where do I find my Activation Code/Token?
If you purchased a single pack or bundle, here where to find your Activation Code: Here's where