Should you encounter issues with your activation code or email upon attempting to sign in after purchasing a pack, it’s possible that you’re trying to access our subscription service within the MotionDuck extension.

For comprehensive guidance on the installation process for your pack, we recommend reviewing this tutorial, beginning at 1:10: Tutorial Link.

To manually install a MotionDuck pack, simply drag-and-drop the “.motduck” file provided in the pack download.

If you experience difficulties with your code during manual installation, please don’t hesitate to reach out to us via email at motionduckhelp@gmail.com for further assistance.