We can provide a refund before you activate the “activation code” on your pack. If there’s any issues with your pack after activate your code, please message us or check our support page. Once you activate your code, we cannot provide you with a refund. Unfortunately, this is a digital product. So we can’t simply take it back, as you will have it forever.
If there’s any issues with installation, please contact us at firstname.lastname@example.org, as we will help you get our pack working for you!