Are your packs digital or physical?
All of our templates and packs are digital only. Meaning, once you make a purchase you will
What Fonts Do You Use in MGSP & Where to Download Them
We use fonts that can be synced up with the Adobe Creative Cloud when you import a
How to contact you?
Please email us at sonducknos@gmail.com We’ll get back to you as soon as we can. Our reply
How to edit your templates?
Import the template you want from the AtomX extension. The import template will be in your timeline
I can’t download the product I just bought from your website?
No worries, email us at sonducknos@gmail.com We will send you an alternative offsite download link to get
What are your refund conditions?
We can provide a full refund before you activate the "activation code" on your pack. If there's
Where to find the Atom extension in After Effects?
In After Effects, click on “Window” - “Extensions”, then click “AtomX”.
My Activation code is not working?
You entered your activation code and you click on activate, but nothing happens? After each step below,
How to download a paid product?
Sign into sonduckfilm.com with your account. Click on “My account” at the top of our website. Click
Where is the MGSP.atom file?
In the download you received from our website, open up the “2How To Install & Download.pdf”. Click